Learning and Assessment Kit-MSMSUP210 Process and record information SIT Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

analyse and interpret threat data ICTCYS610 Protect critical infrastructure for organisations If you require RPL Kits with comprehensive benchmarking

Units of competency AHCLSK307 Euthanase livestock AHCLSK331 Comply with industry animal welfare requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBHTLS001 Provide technical leadership to hairdressing teams SHBHTLS002 Research and use hairdressing trends to advance creative work Elective Units SHBHCLS006 Solve complex colour problemseate combined haircut structures Group A SHBHCUT006 Create combined haircut structures Group A SHBHDES004 Create classic long hair up-styles Group A SHBHDES005 Select and apply hair extensions Group A BSBINN301 Promote innovation in a team environment Group B BSBMKG413 Promote products and services Group B BSBWOR502 Lead and manage team effectiveness Group B SHBHTLS003 Work as a session stylist Group B SHBHTRI003 Develop and apply scalp treatment therapies Group B If you require RPL Kits with comprehensive benchmarking

Core units SITHASC020 Prepare dishes using basic methods of Asian cookery SITHASC021 Prepare Asian appetisers and snacks SITHASC022 Prepare Asian stocks and soups SITHASC023 Prepare Asian sauces

Learning and Assessment Kit-MSMSUP210 Process and record information SIT Core units SIRWSLS004 Optimise customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to