Vocational Placement Kit-CHCECE023 Analyse information to inform learning EAL aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

Units of competency FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection AHCSAW304 Implement erosion and sediment control measures If you require RPL Kits with comprehensive benchmarking

Assessment Record Tools

Core Units AHCBIO401 Plan and implement a biosecurity program AHCBUS408 Operate within a budget framework AHCWHS402 Maintain workplace health and safety processes AHCWRK404 Implement quality assurance procedures BSBLDR412 Communicate effectively as a workplace leader Elective Units AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCIRG437 Schedule irrigations AHCBUS409 Participate in an e-business supply chain BSBMKG431 Assess marketing opportunities AHCPCM406 Develop a soil health and plant nutrition program AHCWRK409 Supervise work routines and staff performance If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAHA016 Support the fitting of assistive equipment HLTAHA010 Assist with the development and maintenance of client functional status * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-CHCECE023 Analyse information to inform learning EAL aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.