Class Activity Book-SITXCCS009 Provide customer information and assistance Learner Guide ethics and privacy in an

ethics and privacy in an ICT environment ICTICT515 Verify client business requirements ICTWEB501 Build a dynamic website ICTWEB502 Create dynamic web pages ICTWEB503 Create web-based programs ICTWEB516 Research and apply emerging web technology trends Elective units BSBSUS401 Implement and monitor environmentally sustainable work practices ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisation ICTNWK421 Install

Core units BSBCRT401 Articulate

Core units BSBMED301 Interpret and apply medical terminology appropriately CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAHA027 Assist with an allied health program HLTAHA049 Recognise impact of health conditions HLTINF006 Apply basic principles and practices of infection prevention and control HLTWHS001 Participate in workplace health and safety Elective units CHCAGE007 Recognise and report risk of falls CHCAGE011 Provide support to people living with dementia CHCCCS002 Assist with movement CHCCCS006 Facilitate individual service planning and delivery CHCCCS020 Respond effectively to behaviours of concern CHCCCS038 Facilitate the empowerment of people receiving support CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety If you require RPL Kits with comprehensive benchmarking

enter and verify programs in supervisory control and data acquisition systems* If you require RPL Kits with comprehensive benchmarking

repair and replace diesel engines in stationary and mobile plant MEM27020 Apply knowledge of large combustion engine operations to service and maintenance tasks MEM27023 Diagnose and rectify fieldbus circuits in mobile and stationary plant and equipment MSMENV272 Participate in environmentally sustainable work practices Elective units MEM05001 Perform manual soldering/desoldering – electrical/electronic components MEM05002 Perform high reliability soldering and desoldering MEM07005 Perform general machining MEM13002 Undertake work health and safety activities in the workplace MEM18003 Use tools for precision work MEM18005 Perform fault diagnosis

Class Activity Book-SITXCCS009 Provide customer information and assistance Learner Guide ethics and privacy in anOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the