Unit Knowledge Guide-HLTPOP015 Provide information on smoking and smoking cessation Certificate I enter and verify operating instructions

enter and verify operating instructions in microprocessor equipped devices If you require RPL Kits with comprehensive benchmarking

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

repair and refit light vehicle tyres and tubes AURTTA017 Carry out vehicle safety inspections AURTTB015 Assemble and fit braking system components AURTTC001 Inspect and service cooling systems AURTTD002 Inspect and service steering systems AURTTZ102 Diagnose and repair exhaust systems AURETR010 Repair wiring harnesses and looms If you require RPL Kits with comprehensive benchmarking

interpret and apply a Bushfire Attack Level (BAL) assessment VU22462 Produce preliminary and working drawings If you require RPL Kits with comprehensive benchmarking

Units of competency ICPPRN3840 Set up and produce basic digital print ICPPRN3900 Generate proofs for digital production ICPPRN284 Use colour management systems ICPPRN3890 Manage digital files ICPPRN2850 Use digital workflow * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-HLTPOP015 Provide information on smoking and smoking cessation Certificate I enter and verify operating instructionsOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner