SCORM Compliant Package-TLIL5026 Manage export logistics AUM Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Units of competency AHCNRM301 Establish an Australian native stingless bee colony * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control risks for outdoor recreation activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCMOM304 Operate machinery and equipment AHCWHS301 Contribute to work health and safety processes AHCMOM302 Perform machinery maintenance TLILIC0003 Licence to operate a forklift truck * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core Units CPCCCA3002 Carry out setting out CPCCCM2006 Apply basic levelling procedures CPCCCM2008 Erect and dismantle restricted height scaffolding CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCST2003 Finish stone CPCCST2004 Lay stone CPCCST2006 Identify and use stone products CPCCST2007 Use stonemasonry tools

SCORM Compliant Package-TLIL5026 Manage export logistics AUM Core units BSBCUE203 Conduct customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.