Unit Knowledge Guide-BSBCMM412 Lead difficult conversations SIR Units of competency FBPTEC4012 Manage

Units of competency FBPTEC4012 Manage raw materials FBPTEC4002 Apply principles of food packaging FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4023 Control and monitor fermentation FBPFSY5001 Develop a HACCP-based food safety plan If you require RPL Kits with comprehensive benchmarking

policies and procedures in the construction industry Elective units CPCCCM2012 Work safely at heights CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCCM3002 Operate a truck-mounted loading crane CPCCLDG3001 Licence to perform dogging If you require RPL Kits with comprehensive benchmarking

fault find and rectify hydraulic systems for mobile plant MEM27019 Diagnose

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

Units of competency BSBESB301 Investigate business opportunities BSBESB401 Research and develop business plans If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-BSBCMM412 Lead difficult conversations SIR Units of competency FBPTEC4012 ManageOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner