SCORM Compliant Package-VU23254 Participate in a representative organisation FBP Core units SIRXCEG001 Engage the

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Units of competency AURLTQ102 Diagnose and repair light vehicle drive shafts AURLTQ101 Diagnose and repair light vehicle final drive assemblies AURLTX101 Diagnose and repair light vehicle manual transmissions AURTTX008 Overhaul manual transmissions If you require RPL Kits with comprehensive benchmarking

Core units FNSINC401 Apply principles of professional practice to work in the financial services industry Elective Units FNSACC511 Provide financial and business performance information FNSACC512 Manage budgets and forecasts FNSACC513 Manage budgets and forecasts FNSACC514 Prepare financial reports for corporate entities FNSACC516 Implement and maintain internal control procedures FNSACC517 Provide management accounting information FNSACC408 Work effectively in the accounting and bookkeeping industry BSBITU402 Develop and use complex spreadsheets BSBWOR501 Manage personal work priorities and professional development If you require RPL Kits with comprehensive benchmarking

Units of competency SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Units of competency FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures HLTAID003 Provide first aid FWPHAR3229 Operate single grip harvester * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-VU23254 Participate in a representative organisation FBP Core units SIRXCEG001 Engage the* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.