Session Plan-SIRXCOM001 Communicate in the workplace to support team and customer outcomes Unit Units of competency HLTPOP015 Provide

Units of competency HLTPOP015 Provide information on smoking and smoking cessation HLTPOP016 Provide interventions to clients who are nicotine dependent HLTPOP014 Assess readiness for and effect behaviour change CHCCCS014 Provide brief interventions If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

implementation and monitoring of individual leisure and health programs CHCLAH004 Participate in planning leisure and health programs for clients with complex needs CHCLAH005 Incorporate lifespan development and sociological concepts into leisure and health programming CHCPRP003 Reflect on and improve own professional practice HLTAAP002 Confirm physical health status HLTWHS002 Follow safe work practices for direct client care Elective units CHCCCS031 Provide individualised support CHCAGE011 Provide support to people living with dementia CHCCCS036 Support relationships with carer and family CHCCCS037 Visit client residence CHCCCS020 Respond effectively to behaviours of concern CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCHCS001 Provide home and community support services If you require RPL Kits with comprehensive benchmarking

Units of competency PSPPCM003 Procure goods and services PSPPCM007 Manage contracts PSPGEN042 Exercise delegations If you require RPL Kits with comprehensive benchmarking

Units of competency BSBCMM511 Communicate with influence BSBLDR522 Manage people performance BSBXTW401 Lead and facilitate a team BSBPMG534 Manage project human resources If you require RPL Kits with comprehensive benchmarking

Session Plan-SIRXCOM001 Communicate in the workplace to support team and customer outcomes Unit Units of competency HLTPOP015 ProvideOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these