Learner Guide-AMPCOM401 Build productive and effective workplace relationships SCORM Full list of text books

Full list of text books

Core units CUAIND611 Work professionally in the creative arts industry CUAPPM512 Realise productions CUAPPM513 Incorporate creative and technical needs into management processes CUAPPR612 Collaborate in professional creative projects FNSORG501 Develop and manage a budget Elective units CPCCWHS1001 Prepare to work safely in the construction industry BSBFIN601 Manage organisational finances BSBLEG525 Apply legal principles in intellectual property law matters BSBOPS601 Develop and implement business plans BSBSTR603 Develop business continuity plans BSBSTR801 Lead innovative thinking and practice BSBHRM525 Manage recruitment and onboarding BSBOPS502 Manage business operational plans BSBOPS504 Manage business risk If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

Units of competency AURETU007 Overhaul air conditioning and HVAC system compressors AURETU001 Install air conditioning systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPRAD001 Work safely in a radiation environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AMPCOM401 Build productive and effective workplace relationships SCORM Full list of text booksOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce