Learner Guide-AHCCCF509 Support group and community change management processes PSP engaging and compliant classroom or

engaging and compliant classroom or webinar delivery of the qualification/unit

Core Units CHCCOM002 Use communication to build relationships CHCDIV003 Manage and promote diversity CHCLEG001 Work legally and ethically CHCVOL003 Recruit

Units of competency SIRXSLS002 Follow point-of-sale procedures SIRXIND001 Work effectively in a service environment SIRXCEG001 Engage the customer SIRXIND003 Organise personal work requirements SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

HLTWHS004 Manage work health and safety

Learner Guide-AHCCCF509 Support group and community change management processes PSP engaging and compliant classroom orOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce