Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group D ICTPRG434 Automate processes BSBWOR404 Develop work priorities ICTWEB430 Produce server-side script for dynamic web pages If you require RPL Kits with comprehensive benchmarking
present and debate ideas Group C BSBSUS401 Implement and monitor environmentally sustainable work practices Group C ICTICT408 Create technical documentation Group C ICTNWK409 Create scripts for networking Group C ICTPMG401 Support small scale ICT projects Group C ICTWEB414 Design simple web page layouts Group C ICTWEB504 Build a document using eXtensible markup language ICTWEB505 Develop complex web page layout ICTWEB506 Develop complex cascading style sheets ICTWEB501 Build a dynamic website If you require RPL Kits with comprehensive benchmarking
procedures and programs Elective units BSBCMM412 Lead difficult conversations Group A BSBHRM529 Coordinate separation and termination processes Group A BSBHRM531 Coordinate health and wellness programs Group A BSBCMM411 Make presentations Group B BSBCRT412 Articulate
Core units BSBWHS201 Contribute to health and safety of self and others BSBSUS201 Participate in environmentally sustainable work practices ICTICT201 Use computer operating systems and hardware ICTICT202 Work and communicate effectively in an ICT environment ICTICT203 Operate application software packages ICTICT204 Operate a digital media technology package ICTWEB201 Use social media tools for collaboration and engagement Elective units ICTICT205 Design basic organisational documents using computing packages ICTICT206 Install software applications ICTICT207 Integrate commercial computing packages ICTICT210 Operate database applications ICTSAS209 Connect and use a home based local wireless network CUADIG201 Maintain interactive content BSBITU211 Produce digital text documents If you require RPL Kits with comprehensive benchmarking
Training and Assessment Strategy-AHC40219 Certificate IV in Protected Horticulture Certificate III Core units BSBCUE203 Conduct customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.