Unit Knowledge Guide-AURETU104 Diagnose and repair air conditioning and HVAC components Pre-Order Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SIFCBGM002 Maintain property and structures SIFCBGM001 Provide general grounds care If you require RPL Kits with comprehensive benchmarking

You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation

Units of competency PSPRAD003 Perform basic radiation measurements PSPRAD011 Work safely with radiation-unsealed source equipment PSPRAD005 Handle and transport radioactive material If you require RPL Kits with comprehensive benchmarking

Core units SIRCCCS001 Interact with pharmacy customers SIRCIND001 Work effectively in a community pharmacy SIRCINF001 Use pharmacy practices for infection control HLTWHS001 Participate in workplace health and safety Elective units SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRXCEG008 Manage disrespectful

Unit Knowledge Guide-AURETU104 Diagnose and repair air conditioning and HVAC components Pre-Order Core units SIRWSLS004 Optimise customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner