Learner Guide-CUAWRT406 Write nonfiction material Forms Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTWK501 Lead diversity and inclusion SITHASC020 Prepare dishes using basic methods of Asian cookery SITHASC021 Prepare Asian appetisers and snacks SITHASC022 Prepare Asian stocks and soups SITHASC023 Prepare Asian sauces

select and fit hearing devices HLTAUD013 Assist client with management of hearing devices HLTWHS003 Maintain work health and safety BSBWHS332X Apply infection prevention and control procedures to own work activities CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCEDU008 Share health information CHCLEG001 Work legally and ethically Elective Units HLTADM008 Administer and coordinate Telehealth services HLTAUD010 Assess and respond to occupational noise risk HLTAID011 Provide First Aid BSBINS302 Organise workplace information BSBOPS304 Deliver and monitor a service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core Units AHCINF308 Install and terminate extra low voltage wiring systems AHCIRG337 Measure irrigation delivery system performance AHCIRG338 Troubleshoot irrigation systems AHCIRG339 Monitor soils under irrigation AHCIRG340 Install irrigation pumps AHCIRG342 Interpret irrigation plans and drawings AHCIRG345 Install pressurised irrigation systems AHCWHS302 Contribute to workplace health and safety processes AHCWRK320 Apply environmentally sustainable work practices Elective Units AHCDRG305 Install drainage systems AHCIRG336 Operate and maintain gravity fed irrigation systems AHCWRK317 Coordinate work site activities MEM12024 Perform computations AHCDRG306 Measure drainage system performance AHCDRG307 Troubleshoot drainage systems AHCDRG308 Maintain and repair irrigation drainage systems AHCCHM101 Follow basic chemical safety rules AHCCHM201 Apply chemicals under supervision AHCCHM304 Transport and store chemicals AHCMOM204 Undertake operational maintenance of machinery AHCMOM208 Conduct excavator operations AHCMOM304 Operate machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace SITHIND004 Work effectively in hospitality service SITXCCS007 Enhance customer service experiences SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXHRM001 Coach others in job skills SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A BSBSUS401 Implement and monitor environmentally sustainable work practices Group B SITHFAB002 Provide responsible service of alcohol Group B SITHFAB004 Prepare and serve non-alcoholic beverages Group B SITHFAB005 Prepare and serve espresso coffee Group B SITXFSA001 Use hygienic practices for food safety Group B SITXFSA002 Participate in safe food handling practices Group B SITXHRM002 SMaintain the quality of perishable items Group B SITXWHS002 Identify hazards

Learner Guide-CUAWRT406 Write nonfiction material Forms Core units AURAAA001 Work inOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce