Training and Assessment Strategy-UEE21720 Certificate II in Technical Support Professional Development the identification and support of

the identification and support of learners’ Language

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

Elective units AHCPMG502 Investigate a pest control failure AHCPMG506 Manage the implementation of legislation AHCPMG507 Develope a regional pest management plan AHCPMG508 Develop a system to monitor and evaluate the pest management plan AHCPMG510 Develop a pest survey strategy AHCWHS502 Manage work health and safety processes AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

operate and maintain pressure and clamping machines MSFFM3001 Construct chair and couch frames MSFFM3002 Construct furniture using leg and rail method MSFFM3003 Produce angled and curved furniture using manufactured board MSFFM3004 Produce angled and curved furniture using solid timber MSFFM3005 Fabricate custom furniture MSFFM3006 Install furnishing products If you require RPL Kits with comprehensive benchmarking

Core units RIIBEF201E Plan and organise work RIICCM201E Carry out measurements and calculations RIICCM202E Identify

Training and Assessment Strategy-UEE21720 Certificate II in Technical Support Professional Development the identification and support ofYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.