Support effective workplace relationships
Core units FNSCUS403 Deliver a professional service to customers FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units BSBOPS404 Implement customer service strategies FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD513 Promote client understanding of the role and effective use of consumer credit FNSBNK411 Coordinate small business customer portfolios FNSBNK412 Align banking products with the needs of small business customers FNSBNK414 Promote mobile banking services * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units TAELLN801 Analyse and apply adult literacy teaching practices TAELLN802 Analyse and apply adult numeracy teaching practices TAELLN803 Develop English language skills of adult learners TAELLN804 Implement and evaluate delivery of adult language
Core units BSBCRT301 Develop and extend critical and creative thinking skills BSBWHS201 Contribute to health and safety of self and others CUAIND301 Work effectively in the creative arts industry Elective Units BSBCRT101 Apply critical thinking techniques BSBDIV301 Work effectively with diversity BSBFIA301 Maintain financial records BSBINN201 Contribute to workplace innovation BSBINN301 Promote innovation in a team environment BSBSUS201 Participate in environmentally sustainable work practices CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUADIG301 Prepare video assets If you require RPL Kits with comprehensive benchmarking
secure and unload drilling equipment and materials RIINHB202E Set up and pack up drill sites RIINHB203E Support drilling processes RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIINHB210E Assist surface directional drilling BSBTWK301 Use inclusive work practices CPCCLDG3001 Licence to perform dogging HLTAID011 Provide First Aid * We can develop additional elective units that are not listed on request (Please contact us for further information)
Self-Study Guide-CHCMGT002 Manage partnership agreements with service providers SHB Support effective workplace relationshipsOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the