SCORM Compliant Package-FNSIBK523 Prepare submissions for new insurance broking business Pre-Order Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Elective Units AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace require RPL Kits with comprehensive benchmarking

Units of competency BSBESB401 Research and develop business plans BSBESB403 Plan finances for new business ventures BSBESB407 Manage finances for new business ventures BSBESB405 Manage compliance for small businesses * We can develop additional elective units that are not listed on request (Please contact us for further information)

charge and leak test refrigerants - split systems UEERA0059 Prepare and connect refrigerant tubing and fittings UEERA0049 Install and start up single head split air conditioning and water heating heat pump systems UEECD0007 Apply work health and safety regulations

Core units MSMENV272 Participate in environmentally sustainable work practices MSMOPS101 Make measurements MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSMWHS100 Follow WHS procedures Elective units CUADES201 Follow a design process CUADES301 Explore the use of colour MSFFP2011 Use timber furnishing construction techniques * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURBCA101 Work in a retail bicycle environment AURBTA104 Assemble new boxed bicycles for retail sale AURBTB002 Service bicycle hydraulic braking systems AURBTB003 Repair and overhaul bicycle hydraulic braking systems AURBTB101 Service and repair bicycle mechanical braking systems AURBTD101 Service bicycle steering systems AURBTD102 Service bicycle suspension systems AURBTD103 Repair and overhaul bicycle steering systems AURBTJ102 Service bicycle wheels and hubs AURBTJ103 Design and build bicycle wheels AURBTJ104 Repair and overhaul bicycle wheels and hubs AURBTQ001 Service bicycle drivetrain systems AURBTQ002 Repair and overhaul bicycle drivetrain systems AURBTV101 Remove

SCORM Compliant Package-FNSIBK523 Prepare submissions for new insurance broking business Pre-Order Core units AURAAA001 Work in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.