SCORM Compliant Package-ICTNWK404 Install, operate and troubleshoot a small enterprise branch network Advanced Diploma Units of competency SITTIND001 Source

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXCCS002 Provide visitor information SITTTSL001 Operate online information systems SITTTSL004 Provide advice on Australian destinations SITTTSL002 Access and interpret product information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS501 Ensure a safe workplace ICTDBS504 Integrate database with a website ICTICT418 Contribute to copyright

Core units BSBCRT401 Articulate

events or public programs CUAEVP212 Maintain venue information and provide assistance to visitors If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

SCORM Compliant Package-ICTNWK404 Install, operate and troubleshoot a small enterprise branch network Advanced Diploma Units of competency SITTIND001 Source* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.