Learning and Assessment Kit-TLIA1001 Secure cargo PowerPoint CHCCCS019 Recognise and respond to

CHCCCS019 Recognise and respond to crisis situations

BSBSMB406 Manage small business finances

Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMTMREF301 Use and maintain reference standards MSMTMVER402 Verify liquid measuring instruments using volume measures If you require RPL Kits with comprehensive benchmarking

Units of competency MSMWHS110 Follow emergency response procedures MSMWJ201 Use high pressure water jetting equipment MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-TLIA1001 Secure cargo PowerPoint CHCCCS019 Recognise and respond toOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to