Unit Knowledge Guide-SHBXPSM001 Lead teams in a personal services environment ELICOS Resources An assessment tool is comprised

An assessment tool is comprised of a number of components which ensure assessment is conducted in a manner that is fair

Core units CHCDIV001 Work with diverse people CHCPRP003 Reflect on and improve own professional practice HLTAAP001 Recognise healthy body systems HLTPHA005 Conduct small scale compounding and labelling of pharmaceutical products HLTPHA006 Provide assistance in dispensary administration HLTPHA007 Conduct small scale compounding and labelling of aseptic pharmaceutical products HLTPHA008 Support pharmacist communication with clients and other health professionals HLTPHA009 Support pharmacists in the collection and presentation of workplace data and information HLTWHS003 Maintain work health and safety TAEDEL402A Plan

Units of competency FNSFMK514 Complete confirmation and settlement processes FNSFMK411 Perform reconciliations FNSFMK521 Analyse financial markets and information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-SHBXPSM001 Lead teams in a personal services environment ELICOS Resources An assessment tool is comprisedOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner