Unit Knowledge Guide-CHCMED002 Facilitate mediation MSA Core units BSBITU307 Develop keyboarding

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others BSBIND301 Work effectively in an educational environment Elective units BSBADM405 Organise meetings Group A BSBCUS301 Deliver and monitor a service to customers Group A BSBEBU401 Review and maintain a website Group A BSBCMM301 Process customer complaints Group B ICTICT103 Use

operate and troubleshoot a small enterprise branch network ICTNWK405 Build a small wireless local area network ICTNWK407 Install and configure client-server applications and services ICTNWK408 Configure a desktop environment ICTNWK409 Create scripts for networking ICTNWK410 Install hardware to a network ICTNWK421 Install

Core units BSBWHS501 Ensure a safe workplace ICTDBS504 Integrate database with a website ICTICT418 Contribute to copyright

software and documentation inventories * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and maintain cooling systems on diesel engine systems RIIDES306D Inspect

Unit Knowledge Guide-CHCMED002 Facilitate mediation MSA Core units BSBITU307 Develop keyboardingOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner