The CustomerCentric Selling Field Guide to Prospecting and Business Development provides the tools you need to improve prospecting and business development effectiveness
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Fix Your Climate: A Practical Guide to Reducing Microaggressions, Microbullying, and Bullying in the Academic Workplace BISAC-TRA001060 The CustomerCentric Selling Field GuideMicroaggressions, microbullying, and bullying are the silent destroyers of a university's climate. Similar to high blood pressure, these behaviors appear difficult to detect, but if undetected and untreated, they can destroy relationships and morale, and reduce collaboration, productivity, and a sense of belonging at your institution. So how do you prevent (or clean up) a toxic environment in your unit, department, or campus? In this handbook, two